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Circulation Contact Information
|Billing Questions (8am - 3:30pm)||274-0471||UL 2116|
|(3:30pm - 11:30pm)||274-0641||UL 2116|
|Course Reserve Questions||278-0231||UL 2116|
|Consultant Desk||278-1360||Fourth Floor|
|Service and Information Desk||274-0469||UL 2116|
Appeal of Charges
If you think the library has made an error or if you have a special situation that made it difficult for you to return or renew materials on time, you may file an appeal. Charges may be upheld, reduced or cancelled. Appeals must be filed within six months of billing.
Please note: Appeals based on not knowing the library rules or the amount of fines, claiming your need was greater than another's, being too busy, being out of town, uncertainty about the due date, failing to receive an overdue notice, or failing to read your e-mail are generally not regarded as valid reasons for cancelling or reducing library charges.
Last updated by jpcooper on 09/08/2014